New Mexico Health Connections | my connection | Spring 2020

{ SPRING 2020 | FOR MEMBERS OF NEW MEXICO HEALTH CONNECTIONS } connecting you to better health & wellness W e’ve taken steps to ensure our members are supported and can access needed care during the coronavirus threat. For members who are tested and treated for COVID-19, the costs will be waived, and they will not be charged a copay, deductible or co-insurance. Members can connect to remote doctor resources for free • Members can call FoneMed at 855-925-4003 anytime. • For a limited time, New Mexico Health Connections members can talk to a doctor by phone or live video at no cost through Teladoc. Doctors can answer questions about the coronavirus; evaluate your health risk and if you need medical testing; and provide support to help relieve symptoms, addressing both physical and mental health needs. Visit . Assess your risk, and know when to get tested Please exercise good judgement and follow the guidelines for testing below—it’s crucial. Our ERs, urgent cares and doctors’ offices are for people who are truly sick and at risk. • If you have a fever, cough or shortness of breath, and you’re concerned you might have COVID-19, contact the New Mexico Department of Health Coronavirus Hotline at 855-600-3453 . • If you do not have fever, cough or shortness of breath, but have re- cently returned from travel to a country or an affected area of the U.S. with a CDC travel health notice or were in contact with someone with COVID-19, stay isolated at home for 14 days. Recommendations updated April 2, 2020. Update on COVID-19